Privacy Policy
Hardware Dynamics Services is committed to protecting your privacy and information security.
1. Introduction
Hardware Dynamics Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or services.
2. Information We Collect
We may collect the following information:
- Contact details (name, company name, email address, phone number)
- Service-related information (equipment details, service requests)
- Business and technical data required to perform authorized services
- Website usage data (IP address, browser type, basic analytics)
We do not intentionally collect sensitive personal data unless required for service delivery.
3. Use of Information
Collected information is used solely to:
- Deliver requested IT and IT Asset Disposition (ITAD) services
- Communicate service status and updates
- Provide invoices, reports, and documentation
- Meet legal, regulatory, and audit requirements
- Improve service quality and website performance
4. Data Security
We apply commercially reasonable administrative and technical safeguards to protect information from unauthorized access, disclosure, or misuse.
However, no system or transmission method is completely secure, and we cannot guarantee absolute security.
5. Data Retention
Information is retained only for as long as necessary to:
- Fulfill service obligations
- Maintain internal business records
- Comply with legal and regulatory requirements
Data destruction certificates are issued where applicable.
6. Disclosure of Information
We do not sell or rent personal or business information.
Information may be shared only:
- With trusted service partners as required to complete authorized services
- When required by law or regulatory authorities
7. Client Responsibility
Clients are responsible for:
- Maintaining data backups prior to service delivery
- Ensuring proper authorization to provide systems, equipment, or data for service
8. Your Rights
You may request:
- Access to your personal information
- Corrections to inaccurate or incomplete data
- Clarification regarding our data handling practices
Requests may be sent to the contact email below.
9. Policy Updates
This Privacy Policy may be updated periodically. Continued use of our website or services constitutes acceptance of the updated policy.